Transparent Pricing, Scaling With You
5 base tiers, optional add-ons, vertical packs as needed. Monthly or annual prepay with discount.
🌱
Micro UMKM
For small shops, salons, single-doctor clinics — smart queue at MSME prices
Rp 250.000
/month
- 1 location(s)
- 1 counter(s)
- 2 seat(s)
- 300 tickets/month
🚀
Starter
Single-location SMB with full foundational features
Rp 450.000
/month
- 1 location(s)
- 2 counter(s)
- 5 seat(s)
- 800 tickets/month
Most Popular
🚀
Growth
Multi-branch small business with ML and vertical packs
Rp 2.000.000
/month
- 2 location(s)
- 5 counter(s)
- 10 seat(s)
- 5,000 tickets/month
🚀
Pro
Multi-branch enterprise with full ML and 24/7 support
Rp 5.000.000
/month
- 5 location(s)
- 10 counter(s)
- 25 seat(s)
- 10,000 tickets/month
🚀
Enterprise
Large banks, hospitals, airports, central gov — silo DB, dedicated CSM, 99.9% SLA
From
Rp 15.000.000
/month
- 10 location(s)
- 25 counter(s)
- 50 seat(s)
- 25,000 tickets/month
Pricing Calculator
Customise your config, see real-time estimate.
Platform Tier
Scale
Counters (by type)
Seats (by role)
Notifications/month
Vertical Packs
Add-on Modules
Kiosk Hardware
Tablet Kiosk Basic (10" Android + floor stand + receipt printer)
Touchscreen Mid (22" + thermal printer + barcode/QR scanner + floor stand)
Touchscreen Premium (32" + payment terminal + ID scanner + camera + thermal)
Outdoor Weatherproof IP65 (32" sunlight-readable, drive-thru rated)
Wall-mount Mini (10" wall fix untuk UMKM)
Accessibility Kiosk (low-height + voice + braille + ramp)
Signage Hardware
32"
43"
55"
65"
75"+
video_wall_2x2_55
video_wall_3x3_55
epaper_signage
Integration Connectors
Vertical Packs
🏥
Healthcare Pack
Rp 4.000.000
/month · min starter
- •BPJS VClaim workflow
- •Clinical pathway
- •Bed management
- •ESI triage
🏦
Banking Pack
Rp 6.000.000
/month · min growth
- •AML/STR engine
- •OJK reporting
- •KYC workflow
- •Sanctions list
🏛️
Government Pack
Rp 4.000.000
/month · min starter
- •SPBE compliance
- •OSS workflow
- •Transparency portal
- •Multi-language ID/EN
✈️
Airport Pack
Rp 8.000.000
/month · min pro
- •Flight-aware logic
- •AODB sync
- •Boarding priority
- •Connection risk
🛍️
Retail Pack
Rp 3.000.000
/month · min starter
- •Loyalty advanced
- •Restaurant waitlist
- •Member tier routing
- •Basket integration
🎓
Education Pack
Rp 3.000.000
/month · min starter
- •Academic context
- •Enrollment surge handling
- •SIAKAD-ready
- •Pseudonymized counseling
🎉
Events Pack
Rp 3.000.000
/month · min starter
- •Event tooling
- •Badge QR
- •Meal voucher
- •Multi-station check-in
Add-on Modules
Voice AI Assistant
Min: growth
Rp 2.500.000/mo
Biometric Verification
Min: growth
Rp 3.000.000/mo
Advanced Analytics Suite
Min: growth
Rp 2.000.000/mo
White-label + Custom Domain
Min: starter
Rp 2.500.000/mo
Premium 24/7 Support (1h SLA)
Min: growth
Rp 5.000.000/mo
Multi-currency Billing
Rp 1.000.000/mo
Open Data API (transparency)
Min: growth
Rp 1.500.000/mo
Audit Export Pack (compliance)
Rp 1.000.000/mo
Sandbox Tenant
Rp 750.000/mo
Dedicated CSM
Min: growth
Rp 7.500.000/mo
On-call SRE coverage
Min: pro
Rp 10.000.000/mo
Custom SLA 99.95%
Min: pro
Rp 5.000.000/mo
Custom SLA 99.99%
Min: pro
Rp 12.000.000/mo
Geo-redundancy (2 region active-active)
Min: enterprise
Rp 8.000.000/mo
AI Forecast Pro (custom horizon)
Min: pro
Rp 3.000.000/mo
Branded Customer Mobile App
Min: starter
Rp 1.500.000/mo
Branded Officer Mobile App
Min: starter
Rp 1.000.000/mo
Branded Kiosk App
Min: starter
Rp 2.000.000 (one-time)
Signage Template Editor Pro
Min: starter
Rp 750.000/mo
Bulk Import/Export Pro
Rp 500.000/mo
Webhook Replay & Filter
Min: growth
Rp 500.000/mo
API Rate Limit Pro (10×)
Min: pro
Rp 1.500.000/mo
Rate Card Details
Messaging rates (SMS, WhatsApp, Email, Voice)
| Local SMS (Indonesia) | Rp 500 |
| Regional SMS (ASEAN) | Rp 1.000 |
| International SMS | Rp 1.750 |
| WhatsApp utility template | Rp 750 |
| WhatsApp marketing template | Rp 1.250 |
| WhatsApp service (24h window) | Rp 500 |
| Voice IVR outbound (per minute) | Rp 1.500 |
| Voice IVR inbound (per minute) | Rp 1.000 |
| Transactional email | Rp 25 |
| Marketing email blast | Rp 75 |
| Mobile push notification | Rp 2 |
| In-app banner | Rp 0 |
| Web push notification | Rp 0 |
Extra counter rates
| micro | standard: Rp 100.000 · vip: - · virtual: Rp 75.000 · kiosk_only: Rp 50.000 · drive_thru: - |
| starter | standard: Rp 150.000 · vip: Rp 250.000 · virtual: Rp 100.000 · kiosk_only: Rp 75.000 · drive_thru: Rp 300.000 |
| growth | standard: Rp 150.000 · vip: Rp 250.000 · virtual: Rp 100.000 · kiosk_only: Rp 75.000 · drive_thru: Rp 300.000 |
| pro | standard: Rp 150.000 · vip: Rp 250.000 · virtual: Rp 100.000 · kiosk_only: Rp 75.000 · drive_thru: Rp 300.000 |
| enterprise | custom |
Seat rates by role
| officer | Micro Rp 50.000 · Default Rp 75.000 |
| supervisor | Micro Rp 100.000 · Default Rp 150.000 |
| manager | Micro Rp 125.000 · Default Rp 175.000 |
| admin | Micro Rp 150.000 · Default Rp 200.000 |
| readonly_auditor | Micro Rp 30.000 · Default Rp 50.000 |
| api_service_account | Micro Rp 50.000 · Default Rp 75.000 |
Kiosk Hardware
| Tablet Kiosk Basic (10" Android + floor stand + receipt printer) | HaaS Rp 600.000/mo · Beli Rp 7.500.000 |
| Touchscreen Mid (22" + thermal printer + barcode/QR scanner + floor stand) | HaaS Rp 1.800.000/mo · Beli Rp 22.000.000 |
| Touchscreen Premium (32" + payment terminal + ID scanner + camera + thermal) | HaaS Rp 4.000.000/mo · Beli Rp 50.000.000 |
| Outdoor Weatherproof IP65 (32" sunlight-readable, drive-thru rated) | HaaS Rp 7.500.000/mo · Beli Rp 95.000.000 |
| Wall-mount Mini (10" wall fix untuk UMKM) | HaaS Rp 400.000/mo · Beli Rp 4.500.000 |
| Accessibility Kiosk (low-height + voice + braille + ramp) | HaaS Rp 5.500.000/mo · Beli Rp 65.000.000 |
Signage Hardware
| 32" | HaaS Rp 450.000/mo |
| 43" | HaaS Rp 750.000/mo |
| 55" | HaaS Rp 1.250.000/mo |
| 65" | HaaS Rp 1.800.000/mo |
| 75"+ | HaaS Rp 3.000.000/mo |
| video_wall_2x2_55 | HaaS Rp 7.500.000/mo |
| video_wall_3x3_55 | HaaS Rp 16.000.000/mo |
| led_outdoor_p3_per_m2 | quote |
| epaper_signage | HaaS Rp 1.500.000/mo |
Integration Connectors
| BPJS VClaim | Rp 1.500.000/mo |
| BPJS Kesehatan Jasa | Rp 2.000.000/mo |
| Dukcapil NIK Verify | Rp 2.000.000/mo |
| Dukcapil KK/Akta | Rp 2.500.000/mo |
| OSS-BKPM (Perizinan) | Rp 1.000.000/mo |
| Pajak Daerah / e-PAD | Rp 1.500.000/mo |
| Salesforce CRM | Rp 1.500.000/mo |
| HubSpot CRM | Rp 750.000/mo |
| Generic CRM (custom mapper) | Rp 1.000.000/mo |
| SAP S/4HANA | Rp 3.000.000/mo |
| Oracle ERP | Rp 3.000.000/mo |
| Microsoft Dynamics | Rp 2.000.000/mo |
| AML/Sanctions screening (basic) | Rp 3.000.000/mo |
| Worldcheck/Refinitiv | Rp 5.000.000/mo |
| Flight feed (AODB IATA) | Rp 5.000.000/mo |
| Flight feed (FlightRadar24) | Rp 3.000.000/mo |
| SIAKAD (Edu) | Rp 1.500.000/mo |
| Moodle LMS | Rp 1.000.000/mo |
| Mailchimp / Mailgun / SendGrid | Rp 500.000/mo |
| Twilio (passthrough) | Rp 500.000/mo |
| Generic webhook subscription | Free / custom |
| Generic REST API consumer | Free / custom |
| Custom connector (Servia build) | Rp 1.500.000/mo |
Discounts
| Monthly billing (baseline) | 0% |
| Annual prepay | 15% |
| 2-year prepay | 20% |
| 3-year prepay | 25% |
| Reseller / partner | varies |
| Education / non-profit | 30% |
| Startup program (<3 thn berdiri, <$5M ARR) | Y1 50% |
| Government program | 20% |
| Multi-vertical (2 packs) | 10% |
| Multi-vertical (3+ packs) | 20% |
| Volume seat (50+) | 10% |
| Volume seat (100+) | 20% |
| Volume location (10+ extra) | 15% |
| Bundle kiosk HaaS (10+) | 15% |
| Bundle signage HaaS (25+) | 20% |
| Referral bonus | varies |